Refund & Return Policy
Last updated: [November] [2025]
At Mr. Milan Music, every product is made to order and fulfilled by our production partner. Because items are custom-printed just for you, we do not accept returns or offer refunds for buyer’s remorse, incorrect size, or change of preference.
However, if your item arrives damaged, misprinted, or defective, we will gladly offer a replacement or refund.
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Eligible for a Replacement or Refund
You must contact us within 30 days of the delivery date if:
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The product is damaged
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The print is incorrect or low quality
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You received the wrong item or size
To request a replacement or refund, email us at:
Include:
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Order number
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Description of the issue
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A photo of the damaged or incorrect item
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Not Eligible for Refunds or Returns
We cannot accept returns or offer refunds if:
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You ordered the wrong size, color, or gave incorrect address
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You changed your mind after purchase
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The package was lost due to incorrect shipping details you provided
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More than 30 days have passed since delivery
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Shipping & Delivery
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All products are custom-made and fulfilled by our production partner.
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Average production time: 2–7 business days
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Average shipping time (U.S.): 3–7 business days
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Tracking information will be emailed once shipped.
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Refund Process (If Approved)
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Refunds are issued to the original payment method.
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Replacements are shipped at no additional cost to you.
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Need Help?
Contact us anytime: